Participate in designing and creating project plans including deadlines, milestones, etc. Responsible for the implementation of our software at customer sites as well as the training of customer staff. Assigning priorities to tasks according to their sequence of importance. Installation and integration of our software, Independent follows up on customer issues, checking if the software meets business requirements. Perform assessment tests with the client’s staff in order to assure the complete understanding of the new system. Manage and analyze the customers' needs/ business requirements and find the existing Gaps in between as well as work on finding solutions. Create fit-Gap analysis and communicate modifications to development team. Prepare and update the needed project documents (GAP analysis, and Training schedule …etc.). Pre-process, manipulate and upload data on the system as well as create the required reports. Support and troubleshooting live projects. Consulting of the customer.
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