Sunday, April 17, 2016

CRM Officer

  Deal directly with customers face to face Respond promptly to customer inquiries Handle and resolve customer complaint Obtain and evaluate all relevant information to handle units inquiries Provide pricing and delivery information process requests Organize workflow to meet customer time Frames direct requests and unresolved issues to the designated resources Record details of inquiries, comments and complaints Record details of actions taken Communicate and coordinate with internal departments Follow up on customer interactionsprovide feedback on the efficiency of the customer service process

from Wuzzuf All Jobs http://bit.ly/1TcFeYM

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