Assistant General Manager

Assist in developing and implementing plans and goals for the department Work with the G.M to coordinate and supervise daily operations Ensure compliance with regulations and internal policies Monitor attainment of objectives Maintain scheduling of events and represent the company when needed Create reports and submit them to the director or other executives Fulfill duties as assigned by the director Assist the Retail Store Manager in planning and implementing strategies to attract customers Coordinate daily customer service operations (e.g. sales processes, orders and payments) Track the progress of weekly, monthly, quarterly and annual objectives Monitor retail operating costs, budgets and resources Communicate with clients and evaluate their needs Handle complaints from customers Research emerging products and use information to update the store’s merchandise Create reports, analyze and interpret retail data, like revenues, expenses and competition

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