Thursday, June 22, 2017

Customer Service Executive

Maintain the external & internal customer satisfaction by handling service complaints and/or Returned Material Authorization (RMA) to meet the customer expectations. Execute the Decorative order handling by fully handling customers’ order and invoicing process with Finance, Sales & Supply Chain to maintain accurate data entry, invoicing and ensure customer satisfaction. Monitor and follow up on the actual open orders by coordinating with the Production and Distribution Planning upon the availability/shortage of Finished Goods in order to enhance the delivery performance. Prepare the actual backlog status for assigned customers’ by extracting from the IFS system & communicate with the Sales Department, in order to communicate the expected delivery dates for all customers’ orders.

from Wuzzuf All Jobs http://bit.ly/2stcg1o

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