To help us be the best at delivering on the company purpose, aspiration, customer promise and values primarily by delivering excellent customer service throughout all areas of your role to provide strategic and operational Human Resources services to the company. Key Responsibilities:HR Strategy Responsible of achieving and maintaining compliance with legal and regulatory obligations. Develop and maintain company policies and procedures, including Employee Handbook. Develop and support management/employee consultation processes. Manage pay and benefits. Building a culture of continual improvement, all aligned to our purpose, aspirations, customer promise and values. HR Operational To provide an end-to-end administration service for all employment matters. Provide an end-to-end recruitment process Provide an HR service of advice and training to managers and employees. Facilitate our managers to manage performance. Ensuring job descriptions for all positions within the company are relevant to the needs of the company Ensure all employees receive a contract of employment within the required timescales Collate staff insight through employee surveys, discussions and meetings. Plan and implement suggested improvements where possible. Advise and support managers with employee relations issues including performance management, disciplinary, grievance and redundancy Ensuring the highest standards of payroll administration, in partnership with Finance department colleagues. Provide a reporting, monitoring and reporting process for key employment issues Ensure a robust performance management approach with direct reports, Meet with your direct reports weekly (to align and priorities activity) Perform reviews monthly with your direct reports, and record for file Perform quarterly personal development needs, plans and progress Perform formal end of year reviews
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