Account Management Coordinator

Communicate and coordinate with AMC departments and clients to facilitate finalizing client’s demands and solve day to day problems as communicating the initial data of the client, the additions and deletion with the production department, the reimbursement and clients’ complaints with the network department, arrange discount cards with the finance department….etc to resolve any obstacles facing the clients. Explains service procedures for cardholders Handling claim forms and renewing prescriptions Achieving department goals through maintaining SLAs & customer satisfaction

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