Work with ERP systems users and management to determine appropriate system configuration and setup. Assist ERP systems users with data conversion. Thoroughly understand ERP database schema. Assist with testing new releases of ERP systems prior to use in a production environment. Create documentation and procedures guidelines for ERP systems users Thoroughly understand ERP security subsystem in order to assign appropriate system access to users at different levels throughout the organization and its partners. Thoroughly understand business practices and procedures in order to design, develop and maintain automated work flow processes Work as a Systems Analyst with knowledgeable persons throughout the Agency and its partners to help define user needs and develop data processing solutions. Analyze and troubleshoot ERP system issues reported by end users. Design, develop and maintain reports used by technical staff and ERP systems users. (This requires thorough understanding of the Click Drag and Drill reporting tool and the VBScript Language). Regular attendance at work and at scheduled meetings. Demonstrates cultural competence and behaviors consistent with the core values, vision, and mission.
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