Tuesday, April 3, 2018

Operation & Customer Support Specialist

Alternative Education is a multi-cultural center that aims to improve language education and spread cultural awareness in Egypt. Areas of responsibility: To ensure the smooth implementation of schedules for all new classes according to Alternative Education’s training programs. Coordinate with students while creating schedules to ensure schedules’ relevance to students’ needs. Receive, respond to and keep records of all students’ complaints according to Alternative Education policies and procedures. Serve as primary TD contact with the student community and the public at the reception desk, on the telephone, and via the office email alias. Assist with the planning and organization of events.

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