·Receiving calls and assist clients to confirm/ change/ cancel bookings. ·Assisting with customers inquiries and concerns, like notifying about luggage limits/ visas/ passport requirements ·Collecting payments, checking duplication and maintaining records of transactions. ·Discussing the clients requirements and advising on suitable options ·Managing customer’s profile and using multiple search techniques and tools. ·Following company guidelines while thinking quickly and outside the box to offer alternative solutions and fulfill the customer’s needs and expectations. ·Handling inbound and outbound calls consistently meeting and maintaining departments goal. ·Preparing and locating records and information to customers
from Wuzzuf All Jobs http://bit.ly/2H8u1ss
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