Evaluates, designs, executes, measures, monitors and controls business processes. Ensure that business process outcomes are in harmony with an organization’s strategic goals. Work collaboratively across all departments of the organization to help improve the management of a business process. Draw inferences from process details and link these inferences to the big picture by considering business objectives in identifying process improvements. Analyse business processes and workflows with the objective of finding out how they can be improved or automated. Facilitate process workshops, after which they document any information elicited using process maps and business requirements documents. Also be involved in documenting procedures and presenting new process designs to stakeholders for discussion. Are often required to understand how ERP and Automated tools operate.
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