Training Specialist (Vodafone)

  Assists with training plans and materials either by enhancing existing materials or developing the original documentation. Utilizes a variety of training tools to enhance learning such as user guides, videos, tutorials, and e-learning. Maintains accurate training records. Designs internal and external training materials. Works with and manages vendors as appropriate to ensure timely completion of high quality deliverables within budget. Solicits participant feedback and addresses areas for opportunity as needed. Evaluates effectiveness of training and documents progress of participants, communicating to respective managers as needed. Additional duties as assigned.

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