[Hospitality] Reservation Desk Executive

*The exchange participant is going to travel around Mumbai and Delhi* Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral, from the sales office, other hotel departments, and travel agents.Promotes goodwill by beings friendly, and helpful to guests, mangers, and fellow employees. Walk around with the client and ensuring that they secure whatever services they require. Getting info about areas of interest in order to target more clients in particular seasons.Making arrangements for clients travel programs. Main activities: Creates and maintains reservation records by date of arrival and alphabetical listing. Determines room rates based on the selling tactics of the hotel. Prepares letters of confirmation. Communicate reservation info to front desk, process cancellations. Processes deposits on reservations. Track availabilities, develop room revenue, occupancy forecasts. Handle daily correspondence. Responds to inquires and make reservations. Keep files are up to date. Duration: 21 April 2017 till 21 March 2018

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