Handle outbound holidays packages for groups and individuals or tailor made request Advising clients & provide general or specific advice about different travel destinations Developing itineraries and making quotations for packages Making arrangements for Ticket, transportation, accommodation, tours, and activities outside Egypt Following up with the clients during and after their trip through various channels (Calls, emails, social media channels etc.) Limited advice for travelers of visa procedures (Schengen, UK, US & Thailand) is a Plus (There is a separate Visa Department for Visa hassle) Issuing travel insurance. Basic usage of our social media channels in order to respond to clients' requests Closing sales and follow up with clients "using above channels” Researching travel information and using market research information to guide decisions. Handling invoicing and issuing of vouchers Dealing with customer queries and complaints and make alternative arrangements for customers who have had their trips interrupted by unforeseen issues Evaluating customers’ holidays, issuing appropriate feedback form and assuring client's
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