Participates in the annual business planning process through providing insights, analyzing relevant information to formulate the annual objectives. Develops operational strategies according to continuous monitoring of market dynamics. Sets objectives for the operations team and facilitates the achievement of these objectives in light of company goals. Continuously reviews and reports performance against plans. Identifies the operational metrics, develops the methods to track them and drives the operations to maximize the KPIs. Analyses data to assess performance and implement improvements. Performs risk assessment and change management. Manages the day to day operations, while empowering the operations team to take decisions. Oversees the support functions such as administration.
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