Main Duties: Coordinates with teams and resolve all complex application and system issues. Designs and maintains expertise in flow of application process and systems related to company. Administers and resolves applications issues, provides updates and performs root cause analysis. Plays a major role in the ERP migration project from Legacy system. Plans, executes and implements applications and configuration change procedures to ensure optimal Quality assurance for all applications. Develops, sustains and evaluates delegated business processes and related applications. Monitors all alerts related to application and system procedures and provides services proactively. Maintains good professional relationships with counterparts of engineering and customer support departments. Installs and prepares tools required for proper functioning of website front line applications on regular basis. Organizes and implements projects ranging from small to medium size and provides assistance to all processes under guidance of team Senior Engineers. Performs root cause assessment and debugs all issues on server domain, and availability of applications.
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