Support Mondia Media DCB (Direct Carrier Billing) projects delivery covering Mobile App stores , International payment service providers, billing aggregators and digital online merchants technical integrations. Development of VAS/Digital systems/apps using latest technologies including languages/methodologies as Java, XML/XSL, UML, PL-SQL, Perl, JavaScript, CSS and any other related/supporting OOP programming languages as per need. Responsible for resolution of L3 issues raised for the VAS/Digital platforms by analyzing logs, traces using e.g. wireshark and application code in different languages e.g. Java. Documentation and knowledge sharing of VAS, Billing Platforms and related systems to both internal and external teams Technical design/plan for integrations, testing and subsequent platform development Execution of platform development/upgrades required for integration & feature enhancement projects individually or via internal & external teams/resources Perform platform’s optimization & evolution aligned with business road map and service forecasts Set and monitor platform KPIs to ensure optimum performance and efficient service delivery Supporting operations/business teams with service configurations/definitions, troubleshooting, automated testing and migrations as and when required (which may require to perform/participate in outage activities other than normal office hours) Perform integration/migration/development acceptance/clearance tests, produce relevant test documentation and reports Vendor support management and interaction for reported issues or problems Ensure that Quality of Service is maintained after app/service/platform launch
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