Ensure that all servers and services are up and can cover organization usage. Responsible for monitoring servers’ performance and system logs to guarantee 1005 uptime. Responsible for documenting all systems configuration and update it. Generate daily reports for the downtime issues and resolution steps. Manages the recovery plan implementation and ensure that each server is up and running after any outage. Monitor different data center equipment and run periodically test its functionalities. Plan and develop the upgrade and backup plan for according to the business needs. Develop and maintain installation and configuration procedures. Identify different approaches for controlling hardware and software resources to fit the team budget. Work with different teams to establish and improve services processes and procedures. Ensure the information security and data availability. Managing and preparing the IT budget. Managing and handling vendors, purchasing cycle, billing, and subscriptions. Network infrastructure (switches, routers, Access points). firewall and VPN tunneling. Servers management and maintaining (HP and Dell) Server operating systems:Linux & Windows. Virtualization (VMWare ESXi 5.5 and vCenter). Network printers. UPS. Managing backups. Website, web applications, domain registration management. Help desk support and end-user device management. Handling training courses equipment (laptops, tablets, 3G routers). computer hardware maintenance. CCTV implementation and maintenance.
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