Field support for Customer To ensure stable operation of the devices sold (hardware and software). This includes installing, configuring, maintaining, supporting, end user training. and/or resolve system software and hardware failures, product performance issues and user quality Improvements and increase service contracts Main Duties and Responsibilities: Repair, install, maintain, calibrate and inspect medical equipment and instrumentation including life support equipment. Perform continuous Software update on equipment. Provide system and applications. Training to clients. Escalate complicated customer issues to Team Leader. Provide product feedback and customer suggestions to Team Leader.Also will work in AGFA (CR & Imager and DR).
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