Handling customers inquiries . Answering incoming calls, Chats, Web forms…….etc. Offering customers products and services. Performing administrative functions, Updating client accounts. Diagnosing and solving software faults. Evaluates system potential by testing the compatibility of new programs with existing programs. Provide outstanding phone, email, web chat-based technical and account services support to our customers. Processing customer correspondence, Handle escalated calls or escalated customer issues. Achieve Key Performance Indicator targets to meet business goals and objectives. Ensure service level agreements are met and maintained. Work as part of a team to ensure offering world-class Customer Service at all times. Meeting service level in handling all transactions measured through productivity reports. provide training for customers
from Wuzzuf All Jobs http://bit.ly/2gjwyae
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