Provide front-line support and assistance to Dynamics AX end users; ensure end users are able to perform their day to day duties in Dynamics AX. Develop reports using SQL Server Reporting Services. Troubleshoot problems reported by Dynamics AX users. Work with Dynamics AX end users to implement enhancements and changes, facilitate communication and understanding of requirements and processes between AX team and end users. Assist in configuration changes and customization in Dynamics AX. Assist in testing and validating system changes, upgrades and enhancements. Perform and develop business requirements using MS SQL tools. Administrate MS SQL server. Develop training documentation and provide training to end users. Adhere to and help enforce the software development life cycle
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