Insurance Company is looking to hire a Team Leader at the sales department preferable to have an experience at the insurance field Job Purpose: Manages and leads a team of sales agents. Communicates company goals, and deadlines to team. Motivates team members and assesses performance. Provides help to management, including hiring a sales team, and keeps management updated on team performance. Communicates concerns and policies among management and team members. Job Duties: Supports team manager and performs management duties when manager is absent or out of office, Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks Assists management with hiring processes and new team member field training Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance Communicates deadlines and sales goals to team members Develops strategies to promote team member adherence to company regulations and performance goals Conducts team meetings to update members on best practices and continuing expectations Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines Ensures company brand materials and physical working spaces meet and exceed company presentation standards Provides quality customer service, including interacting with customers, answering customer inquiries, and effectively handling customer complaints
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