Handle outbound holidays packages for groups and individuals.. Advising clients & provide general or specific advice about different travel destinations. Making arrangements for Ticket, transportation, accommodation, tours, and activities outside Egypt. Interact with clients over Phone, Email, social media and Life chat. Closing sales and follow up with clients "using above channels” Researching travel information and using market research information to guide decisions. Handling invoicing and issuing of vouchers. Dealing with customer queries and complaints and make alternative arrangements for customers who have had their trips interrupted by unforeseen issues. Evaluating customers’ holidays, issuing appropriate feedback form and assuring client's satisfaction.
from Wuzzuf All Jobs http://bit.ly/2zkm3vr
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