Front Office Representative

Attend to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization to the general public, clients and customer and work on CRM Main Job Tasks and Responsibilities Answer telephone, screen and direct calls Work on CRM and make sure clients needs are served Take and relay messages Provide information to callers Greet persons entering organization Direct persons to correct destination Deal with queries from the public and customers Ensure knowledge of staff movements in and out of organization Monitor visitor access and maintain security awareness Provide general administrative and clerical support Prepare correspondence and documents Receive and sort mail and deliveries Schedule appointments Maintain appointment diary either manually or electronically Organize conference and meeting room bookings Co-ordinate meetings and organize catering Monitor and maintain office equipment Control inventory relevant to reception area Tidy and maintain the reception area

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