Outgoing Duties: Dealing with clients and interact with them via various channels: phone, chat, email ..etc. Closing sales with clients. Handling outgoing packages from A to Z Including accommodation, aviation , visa, tours... etc. Have experience in Contract Managing and Reservation issue. Develop Internal and External tours. Arranging Tailor Made/ Fixed Outbound Packages. Handle the sudden circumstances of clients. Manage relation with suppliers. Participate in Planning and launching different product. Evaluating customers’ holidays and issuing appropriate feedback forms. Incoming Duties: Handle inbound holidays packages for groups and individuals. Handle tailor made requests. Preparing quotations and itineraries. Making arrangements for Ticket, transportation, accommodation, tours and activities inside Egypt. Interact with clients over Phone, E-mail. Handling invoices and issuing of vouchers. Dealing with customer queries and complaints and make alternative arrangements for customers who have had their trips interrupted by unforeseen issues. Evaluating customers’ holidays, issuing appropriate feedback form and assuring client's satisfaction.
from Wuzzuf All Jobs http://bit.ly/2ym1I4Q
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