- Excellent command of English (Writing and Speaking)- Handle outbound & inbound, Domestic holidays packages for groups and individuals. - Handle tailor made request. - Advising clients & provide general or specific advice about different travel destinations. - Making arrangements for Ticket, transportation, accommodation, tours, and activities outside Egypt. - Interact with clients over Phone, Email, social media and Life chat. - Closing sales and follow up with clients "using above channels” Researching travel information and using market research information to guide decisions. - Handling invoicing and issuing of vouchers. - Dealing with customer queries and complaints and make alternative arrangements for customers who have had their trips interrupted by unforeseen issues. - Evaluating customers’ holidays, issuing appropriate feedback form and assuring client's satisfaction.-Ability to work after hours - Ability to work under pressure- Excellent communication skills- prefer near accommodation from Giza or Haram Area
from Wuzzuf All Jobs http://bit.ly/2zsvUyI
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