Our client a Leading Multinational Bank Job Duties: To continuously provide high quality processing service to achieve maximum customer satisfaction within the specified Service Level Agreements. Responsible for relationship building and resolving customer queries and problems in a professional manner. Take ownership and initiative to complete necessary research and customer follow-up or direct the customer to the appropriate department for resolution. Benefits : applicants will have access to a competitive benefits package, including: A competitive basic salary and annual discretionary bonus scheme Medical insurance coverage for self, spouse and children which includes surgeries, optics and dental Life insurance Attractive benefits such as significant life event leave (e.g. paternity ,and maternity) that take care of your well-being (as applicable) A staff rate personal loan Special rates to our staff (e.g. sports club, restaurants, hotels, gym, and car merchants) 5-day work in shift pattern, with overnight shift allowance provided Progressive career advancement opportunities Transportation provided to all our staff with door to door conditions (as applicable) Opportunities for social and sports activities Sabbatical leave Policy
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