Responsible for handling client’s requests, orders and inquiries through phone, email and online channels Managing & Building clients relationships. participate in sales and marketing process Following up with customers till their issues has been handled. Resolve customer complaints & problems aiming for customer satisfaction. Obtain and evaluate all relevant information to handle customer and service inquiries. Will be chatting with customers, documenting and handling their requests online. Corresponding with the operations team to make sure of timely fulfillment of users requests Perform other related duties
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