Responsibilities: Manage social communication with customers. Handle complaints, provide appropriate solution. Resolves product or service problems by clarifying the customer's complaint Keep records of customer interactions, process customer accounts and file related documents and reports. Determining the cause of the problem. Selecting and explaining the best solution to solve the problem. Expediting correction or adjustment. Following up to ensure resolution.
from Wuzzuf All Jobs http://bit.ly/2DMo7im
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