Act as 1st level escalation for operation team. Handle assign research tasks. Document research result and maintain it up to date. Work as team in new project implementation. Work in team to enhance Data center daily operation. Manage and document testing and benchmark of new products/services. Designing and implementing multi-tier Hosting/Cloud solutions, management systems, and integrate different system/ technologies to reach the most efficient and cost effective solution that meets company’s business goals. Hands-on multiple platform Windows, Linux, FOSS (free open source software), security experience supporting sophisticated mission critical environments. Motivational leader and communicator, capable of building cohesion and project management across all levels of staff, vendors and customers.
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