Directs quality initiatives by requiring adherence to quality assurance policies and procedures; developing new models; implementing changes. Conduct internal audits and Safety Reviews Coordinate external audits Manage customer satisfaction surveys Implementation of Quality Agreements. Completion of Vendor Assessment Forms. Create an internal audit schedule for the sites on an annual basis and ensure adherence to the schedule. Conduct Walkthroughs on a frequent basis to identify gaps and deficiencies. Participate in Regulatory Inspections and Customer Audits Active participation during customer visits and audits. Investigating and setting standards for quality and health and safety. monitoring performance
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