Drive the design vision from concept development to user focused ready for development templates. Communicate, present and influence credibly and effectively at all levels of the organization Prepare innovative design solutions for existing/new clients. Produce interactive visuals and wireframes to illustrate, communicate and test concepts and ideas Develop usable and rational user experience solutions to meet the clients’ requirements and their budgets. All design outcomes must meet the requirements of any complex brief and time allocated. Finished artwork must demonstrate a clear accomplishment of design, usability & production principles and demonstrates an artistic form of expression. Stay fully aware of new online trends, technologies and advances in digital industry and identify opportunities to apply these. Work with clients’ CI guidelines to produce innovative designs while producing comprehensive and accurate estimates for work. Lead the development of the online look and feel across all the digital mediums. Challenge clients on their requirements; in doing so, advice on best practice to optimize the effectiveness of their digital communications Ensure the timely and successful delivery of the proposed layouts according to customers’ needs and objectives. Proactively assesses, clarifies and validate clients’ needs on an on going basis Work on multiple inquiries for different clients at a time while paying strict attention to details Work with communication managers and BC management to develop and implement community plans and engagement strategies and tactics from a creative perspective. Recognize projects' issues and elevates them to the appropriate project team members with suggested, well thought out solutions. Responding promptly and professionally to urgent inquiries Maintain high customer satisfaction ratings that meet BC standards.
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