Customer Service Agent

Main Duties and responsibilities: Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Recommends potential products or services to management by collecting customer information and analyzing customer needs.

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Operation Supervisor

Main duties and responsibilities: Oversee the day to day reservations of flight bookings and additional services. Handling enquirers in a professional and timely manner. Ensure all data on the system are accurate. Work with the team members and superiors to investigate flight related complaints and put in new processes to prevent further issues. Negotiates airlines and suppliers deals. Supporting other departmental functions as required. Supervises and motivates team members. Work with Aviation team members on new flight travel product options. Overall responsibility for ensuring all tickets are issued accurately and according to their required deadlines. Optimize pricing of booked products Maintain good communication & relation with Airline sales teams. Updates operation manager & content officer with airlines offers & promotions in timely manner.

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Sr. Accountant

Issuing credit sales invoice / sale return , preparing A/R aging report ( monthly), preparation of management reports on a monthly basis, review and Posting all the related entries in GP daily Follow up with the client for collection, Performing the necessary entries for monthly closing, All Bank transactions (LCs, LGs,cheque deposits , cheque collections. Salaries calculations and social security calculations.

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personal assistant

Personal assistants (PAs) work closely with senior members of staff (usually senior managers or directors) helping them to manage their workload, organise their day and free up their time by providing administrative support, usually on a one-to-one basis.

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Web Development Team Leader

Our Tech Stack: We have a fascinating ecosystem on our back end infrastructure to proactively cater to product, infrastructure and productivity. Our team spends their team thinking through complex architecture to build robust platforms to serve together all the categories and flows, solve for scale and work on internally build services to cater to our growing needs. We love to build well-abstracted modules and services – seeing ourselves as a platforms team that gives our product and engineering the wings they need to fly high. Responsibilities: Write clean well designed code and help backend team in code refactoring Produce detailed specifications Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality Contribute in all phases of the development life cycle Follow industry best practices Develop and deploy new features to facilitate related procedures and tools if necessary lead our back end and Front end developers Meeting project timeliness and deadlines Help maintain code quality, organization, and optimization. up-to-date knowledge with current frameworks Invest in quality: tracking time for unit, integration and acceptance testing for both front end and back end is a given

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Prediction Modeling Mathematician

K-Shortest Paths Optimization modeling. An amazing job for amazing mathematicians. If you are up to changing the world and you think you can. Apply NOW.

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Carpet Designer

Creating new designs innovative shapes and colors. Receipt of faxes from the daily marketing exhibitions for direct implementation of the delegates or the proposal to amend the drawing and display on the client to discuss and reach the final shape of the design. The well-designed study design in terms of color, size and style of implementation and the raw material required and available health figures colors in coordination with the stores. Follow-up painting with painters to ensure its conformity with the design by (1: 1) as required and drawn on looms. Follow-up implementation and distribution of colors on the looms for which there carpets before latex paste. Bleshrav and follow-up during the implementation of the carpet weavers to make sure the implementation of the design accurately. Reviewing drilling on the carpet. Adoption of the carpet which means conformity to the order of operation and the customer's request. The lifting of sizes if needed, to clients outside the factory and the work of their own designs.

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Foreign Purchasing Engineer

Deal with overseas suppliers & agents. Follow up the company’s requirements report. Make sure that the supplier’s quotations meet the company specifications before approval. Track the location of the shipment till arrival to the destination, to ensure accurate & on time delivery. Follow up the whole shipping process till releasing the cargos. Negotiate the price

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Exchange Program Specialist

Position Summary: The Program Specialist will support the Exchanges Unit in administration of several United States Department of State exchange programs, scholarship assistance, social media promotions, translation services, as well as a day-to-day activities within the unit most importantly certification service and provide up-to-date information about the Egyptian educational system to Institutional Members and university representatives and assist the management in overseeing the implementation of all grant programs (i.e. certifications, summer camps, and internships) and handling program details, and ensuring customer satisfaction. . Responsibilities: Work with public and private academic institutions and organizations to distribute information about exchange programs; Assist the Exchange Manager in overseeing the implementation of all grant programs (i.e. certifications, summer camps, and internships) and handling program details, and ensuring customer satisfaction; Collaborate in the development of new exchange program concept papers and proposals that serve AMIDEAST’s mission, vision, and values for Egypt; Contribute in the department strategic planning, goal setting and annual budget preparation as required; Prepare and submit accurate and timely technical, statistical, and financial reports to partners, donors, and to AMIDEAST HQ budget for all exchange programs as required; Coordinate with AMIDEAST HQ, AMIDEAST Alexandria, and other AMIDEAST Field Offices as needed; Review applications for completeness and eligibility and facilitate application review to identify semifinalists; Communicate and update the Exchange programs Alumni database; Organize Alumni events with Exchange department staff and other required parties; Prepare for the American universities College Fair in Cairo with Exchange department staff and other required parties; Respond to inquiries from prospective exchanges programs participants; Contribute in identifying, screening, and orienting participants about the various exchanges programs; Arrange interviews of semifinalists and finalize interviews logistics; Communicate regularly via email and telephone with the finalists to provide updated information about program contents and arrangements; Prepare and disseminate pre-departure briefing materials to finalists and follow up on the visa application process in a timely manner; Maintain department processes in an efficient and effective manner; Collaborate positively with other AMIDEAST departments (Education and Training, Testing, Customer Service); Maintain active network with local and international organizations and institutions involved in exchange programs and keep abreast of changes and developments in Egyptian public and private education to identify opportunities for AMIDEAST; Provide administrative and logistical support for exchange programs including making housing arrangements and other administrative tasks when needed; Register clients in the various in office information sessions; E-Market for the Exchanges services among the exchanges programs alumni.

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Senior Talent Acquisition Specialist

• Assist in the creation of a recruiting and interviewing plan for each open position. • Efficiently and effectively fill open positions. • Conduct regular follow-up with managers to determine the effectiveness of recruiting plans and implementation. • Develop a pool of qualified candidates in advance of need. • Research and recommend new sources for active and passive candidate recruiting. • Post openings in advertisements and internet social media and recruitment websites, with professional organizations.

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Creative Graphic Designer

Looking for a creative web graphic designer to create visual concepts to communicate ideas that inspire, inform, and captivate consumers. Develop graphics and visual images for product illustrations, logos, and websites. Creating visually appealing and professional interfaces for websites. Create Designs for online media (e.g. websites and online social media like Facebook). Creating visual branding material and different design requirements. Creating required visuals required for all social media marketing material. Providing MKT materials; Roll-ups, e-Brochures, Flyers, Posters, Pop-ups. Design events materials.

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International Account Advisor - UK Account

Create and promote an environment that fosters both individual and team advancement to ensure the outstanding delivery of customer service. Communicate positively with all involved parties in order to facilitate customer's reception of the expected distinguished service. Help Customer's pay Pills. Solve Customer's technical issues. Benefits: Transportation door to door is provided. Social and medical insurance. VPN from Vodafone (unlimited messages, unlimited calls). Free Access to Gold's Gym. Rotational 2 days off. Working hours: rotational 9 hours per day included one hour break. Morning shifts and Night shifts with no overnight shifts.

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Recruitment Coordinator

Job Role: Responsible for the Project’s weekly target Submission. Execute on daily basis to achieve plans. Conduct round interviews according to scheduling activities. Execute the data maintenance over the system. Interview candidates according to the interviewer kit. Report to Account Manager.

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Social Media

Ability to use Internet Ability to handle on-line orders Handle on-line Comments Responsible for customer questioner Prepare on-line order through communicate between Operation Dept & the stores Handle social media websites ( Facebook & Instagram ) Handle and Communicate with the outsourcing company our marketing campaign

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Web Development Team Leader

Our Tech Stack: We have a fascinating ecosystem on our back end infrastructure to proactively cater to product, infrastructure and productivity. Our team spends their team thinking through complex architecture to build robust platforms to serve together all the categories and flows, solve for scale and work on internally build services to cater to our growing needs. We love to build well-abstracted modules and services – seeing ourselves as a platforms team that gives our product and engineering the wings they need to fly high. Responsibilities: Write clean well designed code and help backend team in code refactoring Produce detailed specifications Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality Contribute in all phases of the development life cycle Follow industry best practices Develop and deploy new features to facilitate related procedures and tools if necessary lead our back end and Front end developers Meeting project timeliness and deadlines Help maintain code quality, organization, and optimization. up-to-date knowledge with current frameworks Invest in quality: tracking time for unit, integration and acceptance testing for both front end and back end is a given

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iOS/Android Developer -> Tester

The role is set to be a mobile app tester based on your experience of app development. Applying to this job means you are willing to join as a tester not a developer. However, prior testing experience is not mandatory.

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Mobile Testing Automation Engineer:

At least one year experience in mobile app automated UI testing. The tester shall have applied automated UI testing on iOS and Android apps.

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E-Marketer

graduates from Faculty of Alsun or Arts (English or Spanish ) department

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Customer Service Representative

Help customers, answer their questions and provide assistance. Resolve customer complaints via phone and email. Advise on company information. Update and respond to the CRM. Follow up with other departments – if required

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Receptionist (Egyptians/Foreigners)

Job Description: Welcomes visitors by greeting them in polite and warmly manner Determine the nature and the purpose of the visit and direct them to the specific destination Receive incoming calls to the Head Office land line & direct the call to the concerned person Provide information to callers Receive and sort mail and deliveries

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