Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware on site or over phone. Train and support operation staff on new features related to IT hardware and software (price labels design printing daily price updates). Maintain daily performance of computer systems. Setting up accounts for staff, ensuring that they know how to log in and to use their daily functions). Respond to email messages for employees seeking help. Ask questions to determine nature of problem. Follow up with employees to ensure issue has been resolved. Install, modify, and repair computer hardware, replacing parts as required. Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. Conducting electrical safety checks on computer equipment. following diagrams and written instructions to repair a fault or set up a system Managing stocks of equipment, consumables and other supplies. Install computer peripherals for users. Gain feedback from employees about computer usage. Run reports to determine malfunctions that continue to occur. Performs miscellaneous job-related duties as assigned. Assist in new stores hardware, software installations and configuration communicate with other staff and have the ability to train them with new software applications
from Wuzzuf All Jobs http://bit.ly/2oBjV9o
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