Finding ways to measure customer satisfaction and improve services. Managing a team of customer services staff. Handling face-to-face inquiries from customers. Communicating courteously with customers by telephone, email, letter and face to face; Investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants; Analyzing statistics or other data to determine the level of customer service your organization is providing; Writing reports analysis the customer service that your organization provides; Improving customer service procedures, policies and standards for your organization or department. Meeting with other managers to discuss possible improvements to customer service.
from Wuzzuf All Jobs http://bit.ly/2uxNjjD
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