Prepares for customer inquiries by studying products, services, and customer service processes. Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer. Records customer inquiries by documenting inquiry and response in customers' accounts Improves quality service by recommending improved processes
from Wuzzuf All Jobs http://bit.ly/2k7ryaw
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