Wednesday, January 31, 2018

Telecom Linux Administrator

Opencode Systems provides infrastructure solutions to mobile operators worldwide. Our solutions are leading edge core network technologies implemented in 2.5G and 3G networks. The company is looking for highly motivated energetic person for the position of Telecom Linux Administrator helping mobile operators (customers) based on Opencode technology. Main Responsibilities: Project Engineering (installation, integration, testing, commissioning, live activation); Account Engineering (live support, helpdesk, change requests, customer technical follow-up); Operational Support (system monitoring, heath-care, preventive maintenance, training). Emergency Support (first level emergency, incident reporting and follow-up, first level support includes requirement to be on-call on a 24 hours /7 days a week basis as and when required); To be at customer site as and when required to provide necessary technical support; Ensure MOP and approval prior to implementation; Ensure work on-time delivery; Ensure up-to-date and high quality documentation; Ensure company/product documentation benefits from specific documentation and customer experience; Work internally with project and product managers and teams; Help build, maintain strong customer relationships through kind and professional communication; Ensure full Customer satisfaction while preserving the Company reputation; Identify and escalate sales needs; Pre-sales Support (upon availability participate in sales tenders, proposals and meetings); Ability to grow as the team grows; Reporting to the Project Manager / Team Lead.

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