Office Secretary

Welcome visitors and screening calls managing calendars and making travel, meeting and event arrangements preparing reports and maintaining customer relations Requires strong computer and Internet research skills Filling and archiving skills the ability to work well with all levels of internal management and staff, outside clients and vendors. Sensitivity to confidentiality

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Front-end UI Developer

Looking for a front-end UI developer with the following skills and responsibilities: 2+ years of professional experience as a UI developer Create highly responsive front end pages HTML5, JavaScript, CSS3, and JS frameworks like Node.js, AngularJS, ReactJS Responsive Design, REST API, and general Web techniques Experience with performance optimization techniques for the web Integration of front-end elements with back-end services Knowledge of any animation library like Velocity.js and scroll-bound animation is a plus

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UX Designer

This position is for a designer with strong visual prototyping and design skills and execution. Ability to work with clients to understand detailed requirements and design user experience that meets business needs. Must have excellent verbal and written communication and presentation skills 2+ years of professional experience in UX and interaction design for web & mobile applications Solid grasp of user-centered design principles across desktop, mobile, and web platforms Experience in using UX design best practices Translate abstract use cases into design deliverables Design conceptual wireframes, mockups, IA diagrams, and functional prototypes Proficiency in UX software such as Adobe Creative Suite, Sketch, Axure and Keynote Understanding of web technology capabilities and limitations (such as HTML5, CSS3, and JavaScript) Knowledge of Wordpress is a plus Online portfolio

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HR Officer

Maintaining up to date employee information. Sending out offer letters and contracts and giving first line advice to employees who have queries around policies and procedures. Act as a resource for payroll/HR contacts to ensure their understanding and compliance with benefits and HR policies and regulations. Process monthly billings from insurance providers. Review billings for accuracy, codes and advances for payment. Resolve discrepancies with carriers, payroll and the company. Complete reports for management as requested.

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Quality technician/Supervisor

Handling customer complaints Analyses internal and external defects Process audit Process and product compliance Release and stop production batches Deviation approval Production line release

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Telesales

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business. Responsibilities Contact potential or existing customers to inform them about a product or service using scripts Answer questions about products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when needed Enter and update customer information in the database Take and process orders in an accurate manner Handle grievances to preserve the company’s reputation Go the “extra mile” to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information

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Call Center Agent

·Answering inbound calls and assisting customers who have particular inquiries or questions. ·Transferring both customers' home blood sampling orders and lab to lab orders to relevant branch or unit. ·Acting as the customer's point of contact in case of any delay of samples taking orders. ·Trace the case and make sure that the doctor arrives in time. ·Taking customers' complaints promptly. Make sure that complaints are transferred in a detailed and efficient manner to the company's customer care supervisor. ·Assisting in conducting semi-annual customer satisfaction surveys. ·Conducting outbound calls to the customers from the database to sell new offers.

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Accounting Manager

Maintain a documented system of accounting policies and procedures. Ensure that accounts receivable are collected promptly. Maintain the chart of accounts. Maintain an orderly accounting filing system. Process month and end year process, accounts payable/receivable, cash receipts, general ledger, payroll and utilities, treasury, receipting, cash forecasting, revenue and expenditure variance analysis, capital assets reconciliations, trust account statement reconciliations, check runs, fixed asset activity, debt activity etc. Direct developing and maintaining timely and accurate financial statements and reports that are appropriate for the users and in accordance with International Financial Reporting Standers (IFRS) and Egyptian Accounting Standards (EAS). -Drive, implement, and ensure compliance with internal financial and accounting policies and procedures. Coordinate and complete annual audits. Establish and maintain fiscal files and records to document transactions Develop business plans, Assessing budget controls and headcount requirements. Creation of full accounting system using MS Office including (Chart of Accounts, Sub ledger, Accounts Transaction, Trading Tracking System, Customers Accounts, Suppliers Accounts, Inventories Tracking System, Fixed Assets Register Deliver monthly financial reports. Participate in yearly budget preparation process. Deliver tax reporting and apply tax law and regulations Ensure that all statutory requirements of the organization are met including The Egyptian Exchange, Withholding Tax, Income Tax, Properties and Sales Tax. Maintain an internal control system and provide recommendation for improvement.

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Senior Account Manager

Operate as the lead point of contact for any and all matters specific to customer account management Build and maintain strong, long-lasting customer relationships Negotiate contracts and close agreements to maximize profit Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors Ensure the timely and successful delivery of our solutions according to customer needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Develop new business with existing clients and/or identify areas of improvement to exceed sales quotas Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) Prepare reports on account status

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Senior Account Manager

Operate as the lead point of contact for any and all matters specific to customer account management Build and maintain strong, long-lasting customer relationships Negotiate contracts and close agreements to maximize profit Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors Ensure the timely and successful delivery of our solutions according to customer needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Develop new business with existing clients and/or identify areas of improvement to exceed sales quotas Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) Prepare reports on account status

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Junior Systems Administrator

Will be responsible for the below tasks 2nd line support for any issues in the servers Creating new users ,mailboxes and their shared folders Daily check of the backup for all sites Daily check for Symantec endpoint protection servers (virus definitions , viruses ) for all sites Daily check for active directory replication between all sites Daily Collect logs for the servers and checking critical issues for all sites Weekly check for HP physical servers by collecting logs from HP tools which are previously installed on all the servers Checking the mail flow on daily basis Weekly test restore for all the backup servers and creating reports regarding the test results and send it to me Weekly check for the Symantec mail security for exchange (checking for Spams) Backup rotation between all sites

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Customer Service Agent (UK Account)

Duties and tasks Handle customers inquires Provide customers with accurate information Benefits: Daily Transportation Daily Meal Allowance Access To International Gold's Gym ( Inside Premises ) VPN Line ( Personal business line ) Social Insurance / Medical Insurance Location: 6th of October or Maadi Shifts: 5 Rotational Working Days - 2 Days Off Rotational 9 Hours Including Breaks

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Production Manager

Participates in the annual business planning process to formulate the overall organization’s yearly objectives and takes active role to strategize his own area and annual targets. Supervises the development of the annual production plan in coordination with related functions. Reviews and consolidates annual budgets obtained from the overseen departments based on projected operating costs, and ensures adherence to the set budget while auditing unnecessary deviation from the set plan. In collaboration with his direct reports, the Production Manager sets and approves the yearly financial and production objectives for his direct reports. Presents results on quarterly basis showing actual achievement in relation to targets. Leads and directs the continuous improvement activities across the operations (including pre-press, maintenance, and engineering) in collaboration with direct reports. Monitors operations processes to ensure optimum resource utilization, minimize waste and improve efficiency. Ensures all plant equipment is maintained and repaired. Ensure production/quality processes, equipment being used and the working environments are all conducive to producing a high quality product / service. Participates with technical consultants in matters related to manufacturing development initiatives and programs, ensuring the technical and financial feasibility studies are in line with the company’s direction from an investment and execution view point. Coordinates with the Sales Director the sales forecasts to ensure alignment between demand and fulfillment capability, and takes corrective actions upon need. Supervises the testing of new product introductions and provides technical directions to improve product competitiveness. Reviews and approves policies & procedures of his related functions, and ensures compliance to standards by regularly reviewing audit reports and ensuring corrective actions have been effectively executed Liaises with the support functions, for all matters related, to HR, IT, Finance to ensure appropriate support is provided. Initiates training and development needs for his team resulting from performance assessment results, and technical training needs serving their functions. Conducts performance appraisal sessions for his direct report in due time. Reviews and approves the performance appraisals conducted by his first liners for their subordinates, ensuring a timely, efficient and objective Performance Management process

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Customer Service Agent - Ireland Account

Benefits: Transportation Daily Meal Allowance Access To International Gold's Gym ( Inside Premises ) VPN Line ( Personal business line ) Social Insurance / Medical Insurance Shifts: 5 Rotational Working Days - 2 Days Off Rotational 9 Hours Including Breaks

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Reception

Perform data entry for all operational activities occurred on daily basis and maintaining an updated database for customer service transactions. Welcome customers and provide support and answers all inquiries concerning blood analysis tests prices, availability, and timing as well as any general information. Take customers complaints and raise them to either his/her branch manager or and customer care Manager. Receive receipts from customers and blood tests report from his/her branch manager and issue an invoice for the customer after collecting the payment. Responsible for the deposit of the money in the Bank every morning for the day before. Ensure that customers are getting a satisfactory treatment and an efficient service during the daily customer service activities Ensure to make a promotion to the customers and offer our new and existing services and tests. Receive the request for the house visits from the call center or the patient and arrange their schedule and entering the related data to the system. Filing of important docs such as: (managerial decisions, license, contract of biohazard waste disposal company, license for waste reprocessing, an Environmental record.

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Customer Service Agent (UK Account) - Part Time

Duties and tasks Handle customers inquires Provide customers with accurate information Benefits: Daily Transportation Daily Meal Allowance Access To International Gold's Gym ( Inside Premises ) VPN Line ( Personal business line ) Social Insurance Location: 6th of October Shifts: 5 Days - 5 Hours 2 Days Off Rotational

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Data entry

تدقيق البيانات بعد إدخالها، والتأكد من صحتها، وقابليتها للاستخدام في الحالات، أو الوظائف المرتبطة بها.تنظيم الملفات، والوثائق من أجل سهولة تصنيفها، وتبويبها في الأقسام المخصّصة لها.

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System Administrator - Linux

Take responsibility for the configuration and management of Linux systems Install and maintain hardware Install, configure, and maintain operating system and additional software Configure and manage system and application monitoring Certify system and network security configuration and management Identify areas for automation of other process improvement, make best practice recommendations, and plan/lead implementation projects Work with database administrators to maintain the performance and availability of the databases Ensure the proper completion of system backups Assist in establishing and enhancing regulatory and compliance processes (PCI DSS) Maintain asset information and other documentation

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Odoo/ ERPNext Implementer

responsibilities: Customize and configure ERP to integrate with multiple systems. Perform the complete system implementation and advanced configurations. Analyze customers’ needs and business processes in order to map them properly with Odoo. Define which requirements will need implementer configurations and which will need development. Provide complete documentation for tasks needing development. Support the sales team during pre-sale. Coach customers/employees on how to use Odoo efficiently through individual session. Help troubleshoot Odoo related issues and anomalies. Deliver Odoo functional training sessions on site or online.

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Junior Odoo Developer

Design, Development and testing of Odoo (OpenERP) modules, projects, products and interfaces. Testing of the developed / updated modules. Configuration, installation and maintenance of server and multi database Odoo/Ubuntu environments. Keeping different projects/versions under control using Git/ GitHub. Consistently create quality software that meets specific design and requirements on stated timelines Enhance applications, develop and configure features and functionalities that support business requirements

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