Sunday, February 4, 2018

Customer Service Representative- Mansoura

Welcomes visitors by greeting them, in person or on the phone. Maintains a cheerful and helpful personality. Introduces our course packages to clients face to face or by telephone. The administrator runs the daily operation of the training class “Class Profile” which includes: (taking attendance and submitting scores …etc.). Process Courses and books payment receipts, and checks the receipts against his/her books storage. Preparing a daily spreadsheet for all payments, and send it to the accounting department on daily basis. Manages the class logistics: (Tools, electronics, class bookings) and report any damages to the management. Dealing with the feedback provided by class participants and instructors, then inform the management with the results. The administrator shall ensure that students contact information, and all other work spreadsheets are always up-to-date. Submitting students transfer postponement requests (Class, Diploma or Branch transfer, and course or exam postponement). The administrator shall always be prepared for emergencies (missing score sheets, exam copies … etc.) and have backups for all materials. The administrator shall prepare a daily report about all day tasks, and send it to their supervisor for analysis and coaching purposes

from Wuzzuf All Jobs http://bit.ly/2s4n1ZP

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