Service Coordinator - Computer Hardware

The Service Coordinator needs to maximize the effectiveness of the Service Department by producing high quality leads and working as a team towards agreed set targets and profitability goals. Provide a high level of customer service support by ensuring all queries are responded to in an efficient, professional and timely manner. The following need to be fulfilled accordingly:- Technicians visits scheduling and planning on daily basis (Checking and Replying daily e-mails). Responsible for technical department response time and customer satisfaction. Follow up and sending reminders to clients for the provision of services. Field visit for potential accounts to offer a service contract and maintaining a superior customer support. Spare parts stock & prices including labor fees. Ensuring that Claims are properly entered on the system. Before leaving office need to follow up with the Technicians if they require any support. Perform tasks as per direct manager’s instructions

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IT Specialist

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations Plan, coordinate, and implement network security measures in order to protect data, software, and hardware. Operate master consoles in order to monitor the performance of computer systems and networks, and to coordinate computer network access and use. Perform routine network startup and shutdown procedures, and maintain control records. Monitor network performance in order to determine whether adjustments need to be made, and to determine where changes will need to be made in the future. Respond to queries either in person or over the phone. Write training manuals. Train computer users. Maintain daily performance of computer systems. Install, modify, and repair computer hardware and software. Run diagnostic programs to resolve problems. Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. Install computer peripherals for users. Run reports to determine malfunctions that continue to occur. MS Server backup and management. Diagnose hardware and software problems, and replace defective components Fixing network and server cabinets (Microsoft OS - Linux OS)

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English Instructor

Headquartered in Cairo or Giza, the successful candidate will bring to the position a comprehensive understanding of teaching practices and principles including experience in the sector. Duties: Prepare classroom activities that match the type and model of curriculum. Teach classes of adult learners using the unique teaching style deployed at the Academy. Attend all training sessions. Prepare reports on progression. Deliver placement tests if and where required. Manage classrooms to produce a conducive environment for active learning. Monitor student performance, attendance and activities. Monitor daily attendance. Investigate and understand causes for student absences. Develop the language aptitude for the students as they navigate through the various levels. Resolving Conflicts where they arise and Negotiating with Others -- Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with other. Assisting others Providing personal assistance, customers, or patients. Updating and Using Relevant Knowledge Keeping up-to-date technically and applying new knowledge to your job. Developing Objectives and Strategies To improve performance of teachers and student. Need to conceptualize the road map for English development through the upcoming levels.

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Executive secretary

التعامل مباشر مع مدير الشركة تحضير اوراق ومراسلات كل ما هو خاص بالاستيراد والتصدير

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3D Architectural Visualizer

Build and render 3D visualization for interior and exterior designs with excellent quality Participate in Design

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Online Sales

Briefly , online sales is a job needs a multitask user who can get sales inquires from facebook page ( Messages , comments , photos comments and all other page fields ) also instagram and whatsapp inquires . Excellent experienced with computer and internet.

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Call Center Manager

Develop objectives for the call center’s day-to-day activities Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Collect and analyze call-center statistics ( customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Hire, coach and provide training to personnel to maintain high customer service standards Monitor and improve ordering, telephone handling and other procedures Evaluate performance with key metrics (accuracy, call-waiting time etc.) Prepare reports for different departments or upper management

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Kindergarten English Teacher - Poland

Females ( Without Veil) Only - You Should know how to deal with kids ( around 4 - 5 years old ) and with Advanced English level. Description Role Description: The intern will be working in a kindergarten where he or she will be responsible for children's English language improvement and their self-development. The intern will have a very broad range of activities like language teaching, culture showcasing and event planning. Main Activities: Taking care of children Teaching the English Language Helping Polish teachers in teaching process Participating in cultural life of the kindergarten Playing games with kids and organizing some events for them Teaching about the culture of other countries

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Sales & Marketing Director FMCG (Food Industry )

Our client a major well established local FMCG company is looking for a Sales and Marketing Director Responsibilities; Local Sales and Distribution Export Marketing Reporting to : Chairman Managing Director JOB Details : LOCAL SALES : Skills Financial planning and strategy, marketing concepts , positioning, people management, territory management, sales planning, competitive analysis, understanding the customer, product development , client relationships, creative services JOB Accomplishes marketing and sales human resource by recruiting , selecting , orienting, training, assigning, scheduling, coaching, counseling and disciplining employees , communicating job expectations, planning, monitoring, appraising and reviewing job contributions Responsible of direct all local company agencies activities and balance sheet Improve annual local sales Improve distribution of products Monitor chocolate market and make monthly report about it Issue year – monthly sales estimates and achieve it Monitor market shear and improve it Help for develop a new products according to market demand Issue monthly sales activity according to sales estimates and report monthly sales Improve key account sales activity Meets marketing and sales financial objectives by forecasting requirements , preparing an annual budget, scheduling expenditure , analyzing variances , initiating corrective actions EXPORT : Issue export sales estimates Follow up sales export orders production Follow up export shipping plan Improve export activity Follow up balance sheet of each client Improve company image Open new markets for company's products Monitor markets and competitors at different countries Marketing : Develop marketing plan and implement it Improve design of packaging materials Determine exhibitions to be attended in/out Egypt

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Receptionist & Call Center Agent

Serve visitors by greeting, welcoming, directing and announcing them appropriately Answer, screen and forward any incoming phone calls while providing basic information when needed Receive and sort daily mail/deliveries/couriers Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges) Update appointment calendars and schedule meetings/appointments Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc. Maintain safe and clean reception area by complying with procedures, rules, and regulations. Handle customer inquiries telephonic-ally Research required information using available resources Initiate Customer Complain request on the system Provide customers with product and service information Register new leads information into system Update existing customer information Process orders, forms and applications Document all call information according to standard operating procedures Complete call logs Produce call reports

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Junior Accountant

- Preparation of financial statements,- Data entry of journal entries into accounting system,- Assist with accounts receivable and accounts payable,- Account / bank reconciliations. - Flexible to handle other non-accounting tasks as per management direction-withdraws from bank accounts

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Digital Marketing Specialist

Review current marketing strategy and develop recommendations on where to improve. Lead the development and execution of the digital space strategy. Implement marketing, content and product strategies across all digital channels that drive consumer engagement and revenue growth. Responsible for the social media channels.

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Architecture Engineer

Minimum of five years CGI experienc Proven track record of delivering superior quality exterior and interior CGI is required Producing high -end architectural CGI S Creating 3D models-Modeling items of furniture,light fittings,design features from scratch.

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Digital marketer

Plan and execute all web, SEO/SEM, marketing database,mobile apps , email, social media and display advertising campaigns Design, build and maintain our social media presence Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs) Identify trends and insights, and optimize spend and performance based on the insights Brainstorm new and creative growth strategies Plan, execute, and measure experiments and conversion tests Collaborate with internal teams to create landing pages and optimize user experience Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points Instrument conversion points and optimize user funnels Collaborate with agencies and other vendor partners Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate

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Maintenance Engineer - Medical Devices

Job Scope: Maintenance Engineer primarily performs initial inspections, preventive maintenance, and corrective maintenance on all types of medical and non-medical equipment of routine or above average complexity. Duties & Responsibilities: Repair, install, maintain, calibrate, and inspect medical equipment and instrumentation ƒPerform preventive maintenance of clinical equipment, devices, and systems. ƒDiagnose and correct system and equipment malfunctions. Review outcome of preventive maintenance actions and make recommendations to department staff concerning improvements.

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Sales Engineer

Prepare and deliver technical presentations explaining products or services to customers and prospective customers Collaborate with sales teams to understand customer requirements and provide sales support Secure and renew orders and arrange delivery Plan and modify products to meet customer needs Help clients solve problems with installed equipment

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UI Designer

Creating the look and feel of Web pages for a web applications. This involves developing a graphic design that effectively communicates the ideas being promoted by the application Generation of the front-end pages for the application. Translate high-level requirements into interaction flows and artifacts, and transform them into beautiful, intuitive, and functional user interfaces.

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Head OF Certification Body

1. Responsible for providing overall departmental supervision for the certification department , including managing a team of employees and the certification process for the day to day operations . 2. responsible for coordinating and managing the management review activities at least once a year , as specified in the quality management documentation . 3. responsible to ensure through the organizational units reporting directly to him the fulfillment of the criteria and the operation procedures laid down by the manual quality management the company procedures and other documents referred to by them. 4. define quality policies and objectives consistent with HEIA General Ones and in conjunction with the quality manager , ensure the requirements of ISO/ IEC 17065 are met . 5.Head of Certification Body Shall Not take part in evaluation activities . 6. ensure the certification body meets budgetary guidelines 7.Coordinating between HEIA - CB Activities & Other department .

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Technical Support Engineer

Technical Support Engineer needed Troubleshoot computer hardware and software

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Cashier

Receive payment by cash, credit cards, vouchers, or automatic debits. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Handle refunds transactions with Customer Service Section. Welcoming customers on getting into the organization and giving them information about products and services. Revising items sales prices & report any updates or missing data. Maintain clean and orderly checkout areas. Maintain checkout operations by following policies; procedures & reporting needed changes. Establish or identify prices of goods, and tabulate bills using calculators, cash registers, or optical price scanners. Calculate total payments received during a time period, and reconcile this with total sales. Compute and record totals of transactions. Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment. Sort, count, and wrap currency and coins.

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